FAQs

FAQ’s

Ok, so here’s how it works:

  • Simply choose the pieces you love, either on our website or in our shop
  • We will send you a quote via email.
  • We ask that you deposit 50% of the total to hold your date and secure your items.
  • Pay the remaining balance 30 days before you pick up or have the items delivered.

How do I submit my wishlist? When you have completed creating your wishlist please click the email icon and email it to us at vintiquerental@gmail.com. Please include your event date in the comment section. We will contact you with the availability of your items.

How long is the rental period?  Most rentals are one day or per event. You can pick up the items the Thursday prior to the event and return the items the Tuesday after the event.

Do you require a deposit to confirm?  Yes, we require a 50% non-refundable deposit to reserve our items for your event. We also require a signed rental agreement.

How do I make an appointment to see your “vintique” items?  You should email or call us to set up an appointment.

Can we stop by without an appointment?  Yes. We do have limited shop hours. Tuesday and Thursday from 1:30 pm-5 pm.

Can I pick up my rentals?  Yes. Most items that we have can be picked up if you have the appropriate vehicle.

Do you deliver and pick up?  Yes. We will bring and/or pick up your items at a pre-determined time. Our fees are based on mileage and size of order. Late night retrievals available for an additional fee. We will deliver in a 30 mile radius.

Do you offer set-up services? Yes. We do offer set-up services for an additional cost. We have limited availability, so make sure you check into it early.

What if I rent something and break it?  If an item does break or goes missing, the replacement cost is five times the rental.

What forms of payment do you accept?  We accept exact cash, checks, or credit cards (+3%).

Can I change my order after the contract and deposit are made?  You are more than welcome to change your order up to 30 days before the event if the items are of the same or greater value.